# BizTrends2023 : What South African consumers want from retailers in 2023
The South African retail sector has seen a sharp rise in turnaround times and delivery experiences from January 2020 to 31 Oct 2022, according to data from data analyst Dataeq. The latest figures show the growth in consumer conversations between e-commerce and customer experience.
Source: bizcommunity.comPublished on 2023-01-12
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